


We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (10) |
|
4 Star (0) |
|
3 Star (0) |
|
2 Star (0) |
|
1 Star (0) |
|
Very satisfied, Great Circle
Mug Super!!! And most importantly super, that with sieve.
Very cool thermos, come in 10 days in Moscow. Well packed, all work, very satisfied!
whole packing came sparkling excellent, there is no smell. the goods satisfied, then the teas гонять
second cup that buy this store and again not me arrependo. fast delivery and top quality. super recommend the store and the product.
very fine all store. recommend, one on the go.
handsome store! it thank you for it. sent fast,-walking willing to contact спрашивал does not need help. the москву registerd via china post air mail post office in 11 days дошло! was very packed. mug i like comfortable, тяжеленькая, does not flow! заявленное while holding time. that is to walk long or road потянет 4-5 hours. purposes to is confident. work very like colleagues. извольте минусам now to: paint models quite easy to scratch on black keys, coins and other железками. so if you want to be gentle appearance save. ворсинкой замерзшей and непрокрасом slight came with sparkling in the paint. i also поначалу 'd like circled in this оставалась liquid hot to longer but, in effect, добротно it makes your work. # recommended
high quality, have a kind rubber no bottom non-slip, came well packed, notwithstanding slightly scratched in lid. take the arrive per account a problem wholesale delivery my own country, but arrived here well fast.
заела cover, 4 it (push where down is written), so no claims. not the store общалась
sparkling excellent! прорезиненно bottom. push-flipped open cover very comfortable, inside have strainer, brew loose tea and can! магазинным alternative best options